Privacy policy
PRIVACY POLICY
Last updated: June 30, 2026
Thank you for visiting Yifengyu.
This Privacy Policy explains how Yifengyu collects, uses, stores, and protects customer information when you visit our website, place an order, contact customer service, or use our online services.
By using our website, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect personal information that you provide directly to us when you place an order, create an account, contact us, subscribe to emails, or use our website.
The information we may collect includes:
Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment confirmation details
Customer service messages
Return or refund request information
Product preferences, size choices, and shopping activity on our website
We may also collect certain technical information automatically when you visit our website, such as:
IP address
Browser type
Device type
Operating system
Pages viewed
Time spent on the website
Referring website or source
Cookies and similar tracking technologies
2. PAYMENT INFORMATION
Payments on our website are processed through secure third-party payment providers.
Yifengyu does not directly store your full credit card number, debit card number, or complete payment account details.
Payment providers may collect and process payment information according to their own privacy and security policies.
3. HOW WE USE YOUR INFORMATION
We use customer information to:
Process and fulfill orders
Confirm payment and order details
Prepare and ship products
Provide order updates and tracking information
Respond to customer service questions
Handle returns, refunds, cancellations, and after-sales support
Improve our website, products, and customer experience
Prevent fraud, unauthorized transactions, and misuse of our website
Comply with legal, tax, accounting, and regulatory obligations
Send marketing emails only when permitted by law or when you have subscribed to receive them
4. EMAIL MARKETING
If you subscribe to our email list, we may send you updates about products, promotions, store news, or other marketing content.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at service@yifengyu.com.
Even if you unsubscribe from marketing emails, we may still send you important service-related emails, such as order confirmations, shipping updates, return information, or customer service messages.
5. HOW WE SHARE INFORMATION
We do not sell your personal information.
We may share customer information only when necessary with trusted service providers that help us operate our business, including:
Website hosting and e-commerce platform providers
Payment processors
Shipping and delivery service providers
Email service providers
Customer service tools
Analytics and website performance tools
Fraud prevention and security service providers
Legal, tax, accounting, or compliance service providers when required
These service providers are only allowed to use customer information as needed to provide their services to us.
6. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyze traffic, support checkout, and provide a better shopping experience.
Cookies may help us understand how customers use our website and improve our services.
You can adjust your browser settings to refuse or delete cookies. However, some website features may not work properly if cookies are disabled.
7. THIRD-PARTY SERVICES
Our website may use third-party services such as payment processors, shipping providers, analytics tools, advertising tools, and e-commerce platform services.
These third-party services may collect and process information according to their own privacy policies.
Yifengyu is not responsible for the privacy practices of third-party websites or services that we do not control.
8. DATA SECURITY
We take reasonable measures to protect customer information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable safeguards.
9. DATA RETENTION
We may keep customer information for as long as necessary to fulfill orders, provide customer service, process returns or refunds, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.
When information is no longer needed, we may delete, anonymize, or securely store it according to our business and legal requirements.
10. CUSTOMER RIGHTS
Depending on your location and applicable laws, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent for marketing communications
Ask questions about how your information is used
To make a privacy request, please contact us at service@yifengyu.com.
We may need to verify your identity before responding to certain requests.
11. CALIFORNIA PRIVACY NOTICE
If you are a California resident, you may have additional privacy rights under applicable California privacy laws.
Yifengyu does not sell personal information.
You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal exceptions.
To submit a privacy request, please contact:
Email: service@yifengyu.com
12. CHILDREN'S PRIVACY
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us at service@yifengyu.com, and we will take appropriate steps to remove the information.
13. INTERNATIONAL DATA PROCESSING
Yifengyu operates with its company and manufacturing address in China while providing customer service through its U.S. service address.
When you use our website or place an order, your information may be processed by service providers or business systems located in different countries or regions.
We take reasonable steps to protect customer information when it is processed or stored.
14. ORDER, SHIPPING, RETURN, AND CUSTOMER SERVICE INFORMATION
We may use your information to support order fulfillment, shipping, delivery updates, returns, refunds, cancellations, damaged item claims, and after-sales service.
For return or refund requests, we may ask for order information, photos of the item, and details about the issue so that we can review and process your request.
15. LINKS TO OTHER WEBSITES
Our website may contain links to other websites.
We are not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing their privacy policies before providing personal information.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
17. CONTACT INFORMATION
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Brand: Yifengyu
Email: service@yifengyu.com
Phone: (+1) 213-720-2518
Customer Service Address:
10866 Washington Blvd.
Culver City, CA 90232
United States
Company & Manufacturing Address:
Longshe Village, Kuangyan Town,
Cixi City, Zhejiang Province, China
Market: United States only
Shipping: U.S. orders only. Orders are shipped from the United States.