Yifengyu operates as an e-commerce retailer rather than presenting the operating company itself as a garment factory.

Product manufacturing is supported by an associated production business:

Cixi Chuxin Garment Factory (Individual Business)
Registered: April 8, 2022
Location: Cixi City, Zhejiang Province, China

The e-commerce company and the production business perform different roles.

Cixi Yifengyu E-commerce Co., Ltd. manages the Yifengyu brand, online retail operations, product selection, product information, customer service coordination, and order support.

The associated garment factory is involved in apparel production activities.

We disclose this distinction so customers can clearly understand how our online retail and production activities are organized.

Apparel Production

The associated garment production operation currently involves approximately 25 production personnel and approximately 53 pieces or units of production equipment used across normal garment-making activities.

Depending on the product, the production process may include:

• Material preparation
• Fabric cutting
• Sewing and assembly
• Garment finishing
• Appearance inspection
• Basic specification checking
• Folding and packaging

Production procedures may vary depending on the construction, material, and design of each garment.

Product Inspection

Before products are prepared for shipment, basic checks may be carried out as part of the normal production and order-preparation process.

These checks can include reviewing:

• General garment appearance
• Visible stitching and construction
• Basic size or specification consistency
• Obvious production defects
• Packaging condition

These procedures are basic internal appearance and specification checks.

Unless specifically stated on an individual product page, they should not be interpreted as independent third-party laboratory testing, certification, safety certification, or performance certification.

We avoid describing products as independently tested or certified unless such testing or certification actually applies to the specific product.

Product Information

We aim to provide product pages with information that helps customers make informed purchasing decisions.

Depending on the product, this may include:

• Product style and construction
• Available colors
• Available sizes
• Material information
• Size guidance
• Product images
• Care information
• Other relevant product specifications

Because different garments can have different cuts and fits, customers should review the information provided on the individual product page before ordering.

Serving Customers in the United States

Yifengyu currently operates its online retail service for customers in the United States.

Our customer support team assists with general product questions, sizing questions, order-related inquiries, and return instructions.

Customer Service Hours

Monday–Friday
9:00 AM–6:00 PM Pacific Time

Messages received outside normal service hours may be handled during the next available customer service period.

U.S. Business Correspondence Address

10866 Washington Blvd.
Culver City, CA 90232
United States

This address is provided as a U.S. business correspondence address for Yifengyu.

For clarity, this location is not represented as:

• A Yifengyu retail store
• A customer-facing office
• A warehouse
• A fulfillment center
• A manufacturing facility
• A customer return address

Please do not send product returns to this address unless our customer service team has specifically provided written instructions confirming that address for your return.

Registered Company Address

Cixi Yifengyu E-commerce Co., Ltd.
Longshe Village, Kuangyan Town
Cixi City, Zhejiang Province
China

This is the registered address of the operating company.

It is not a customer return address.

Production Location

The associated garment production business, Cixi Chuxin Garment Factory (Individual Business), is located in Cixi City, Zhejiang Province, China.

The production location is used for garment-related production activities and is not a customer service location or customer return address.

Customers should not send returns directly to the company registration address or production location.

Returns and Return Addresses

Customers who need to request a return should first contact Yifengyu customer service and follow the instructions provided for that specific order.

A return should only be shipped to the address provided in the written return instructions.

The U.S. business correspondence address, company registered address, and associated production location should not be treated as default return addresses.

For full eligibility requirements, return timeframes, refund procedures, and applicable return conditions, please refer to our Refund Policy.

Our Approach to Transparency

We believe customers should be able to understand who operates the store, how products are sourced and produced, how to contact us, and where to find important purchasing information.

For this reason, we aim to keep our company information, product information, customer service details, shipping information, and return policies clear and accessible throughout the Yifengyu website.

If you have a question about a product or an order, please contact Yifengyu customer service before making a purchase or sending a return.

Yifengyu
Operated by Cixi Yifengyu E-commerce Co., Ltd.
Serving customers in the United States.